Terms of Service


We want you to be satisfied with your purchase, and we also want you to give your best effort to apply all of the strategies in the course. We offer a 30-day refund period following the course start date. In order to qualify for a refund you must submit proof that you attended the course and it did not work for you.

In the event that you decide your purchase was not as expected, within 30 days of enrollment, contact our support team at info@tasseltogether.com and let us know you’d like a refund by the 30th day at 11:59 CST. You must include your course evaluation results with your request for a refund. If you request a refund and do not include your course evaluation results by the 30th day, you will not be granted a refund. All refunds are discretionary as determined by Tassel, LLC.

Cancelling Registration for an Upcoming Tassel Course or Conference

If a course or conference is canceled by www.tasseltogether.com, a full refund or credit toward another course/conference will be issued. If a course/conference is rescheduled, participants will have 48 hours from notification to request a refund/credit. After 48 hours, the participant will automatically be enrolled in the rescheduled event.

To request a cancellation of a paid online course/conference, participants must provide written notice by email to info@tasseltogether.com within 24 hours of placing their order, prior to the course start date, and the full course fee will be refunded. If notice is not given within 24 hours, a credit towards a future course of equal value will apply.

Monthly memberships are required to be enrolled for a 3-month period due to the quality of each course and it is up to the discretion of the Tassel team directors if any requests are made before the 90-day enrollment policy. If no courses were taken during the time of enrollment, the participant will be rewarded a full refund. If courses were taken then the participant is obligated to continue the 90-day policy and can request cancellation following this period.

Complaint Resolution Policy

At Tassel Together, we are committed to providing excellent service and ensuring the satisfaction of our customers. We understand that concerns or complaints may arise from time to time, and we are dedicated to resolving them promptly and effectively. This policy outlines our approach to handling complaints and disputes.

  1. Accessibility: We encourage individuals to submit complaints or disputes via email to info@tasseltogether.com. This email address is monitored regularly, and complaints will be acknowledged promptly.
  2. Acknowledgment: Upon receiving a complaint, we will promptly acknowledge its receipt via email. The acknowledgment will include details of how the complaint will be handled and an estimated timeline for resolution.
  3. Investigation: We will conduct a thorough and impartial investigation into the complaint, gathering relevant information and consulting with relevant parties as necessary.
  4. Resolution: Once the investigation is complete, we will communicate the outcome to the complainant via email. If the complaint is found to be valid, we will take appropriate corrective action to address the issue and prevent its recurrence. We are committed to finding a resolution that meets the needs of the complainant.
  5. Feedback: We value feedback from complainants and encourage them to share their thoughts on the resolution process and its outcomes. This feedback will be used to continuously improve our complaint resolution procedures.
  6. Confidentiality: We will handle all complaints with sensitivity and respect for the privacy of the complainant. Information gathered during the complaint resolution process will be treated confidentially and only shared with individuals directly involved in the investigation and resolution.
  7. Documentation: All complaints and their resolutions will be documented and retained for a specified period for reference and analysis. This documentation will be used to identify trends, improve our processes, and demonstrate compliance with our complaint resolution policy.

Professional Conduct and Nondiscrimination Policy

It is the policy of Tassel, LLC to create and maintain a rich learning environment that values diversity, respects human dignity, is hospitable, equitable, and tolerant, and in which all persons are free from all forms of discrimination or discriminatory harassment.

In order to assure all users an appropriate learning environment, Tassel, LLC:

  • Challenges and requests its presenters, users and administration to promote a hospitable and equitable learning environment for all persons;
  • Asserts that tolerance for diversity shall be the norm for behavior on the part of all who are present; and
  • Discourages the use of derogatory or disparaging language and other forms of expression and, particularly, disapproves of those who insult persons on the basis of race, ethnicity, national origin, ancestry, citizenship, religion, creed, sex, sexual orientation, marital status, age, socioeconomic status, disability, or veteran status.

Equal Opportunity 

Tassel, LLC is committed to providing equal opportunities in accordance with all applicable laws. If you are in need of a disability-related accommodation, please contact info@tasseltogether.com. We will review your request and respond in a timely manner. Please note that we require a minimum of 2 weeks to provide a reasonable accommodation for your request.

Payments & Taxes

www.tasseltogether.com accepts these forms of payment: Visa, MasterCard, AMEX, JCB, Discover. Billing occurs at the time of or shortly after your transaction.

You agree that you will pay for all products and services you purchase through www.tasseltogether.com, and that www.tasseltogether.com may charge your credit card for any products and services purchased through the Site and for any additional amounts (including any taxes and late fees, as applicable) that may be accrued by or in connection with your purchases.

Your total price will include the price of the products and services purchased plus any applicable sales tax; such sales tax is based on the bill-to address and the sales tax rate in effect at the time you download the products and services. We will charge tax only in states where digital goods are taxable. All currencies denoted are in USD.

Third Party Terms & Conditions

Certain courses available on Tassel are created in conjunction with third parties under Joint Venture Agreements.  In some instances registering for these courses grants you access to Joint Partner software, products, and services.  By registering for courses created with a third party with whom Tassel has a contractual relationship you acknowledge and consent to the third party terms of service.